Shipping Policy

PERSONAL KITTEN HAND DELIVERY

This feature comes extra to air shipping. For added security and peace of mind, We can have a professional Pet Shipping agency using experienced Pet Nannies join your furry little friend on the plane. Actually, the agent will escort your Kitten from the Cattery to the airport! And then use a delivery Van drive with your Kitten to your home address for home delivery! The cost for personal Kitten hand delivery from the Cattery to the home address is $200 for one Kitten and $380 for two Kittens. We usually book the flights for each Kitten 2-7 hours from the time of purchase.

STANDARD KITTEN SHIPPING

If you live in the US, Canada, or Mexico, we can ship your Kitten to most major airports. The fee is $200.00 (per Kitte ) in addition to the purchase. This fee includes air flight, and a vet-issued health certificate and is not refundable under any circumstances.

FLYING YOUR KITTEN

The most common concern we get is the safety of your Kitten’s travel. We do everything in our power and know-how to create a safe and reassuring experience for both Kittens and their owners. We book each flight carefully choosing the shortest possible route between our Cattery and your Kitten’s newest home. We keep flight time to a minimum of only a few hours. Our preferred choice airlines are Superior Pets Mover and United Airlines, which offer their award-winning animal traveling program called PetSafe. Superior Pets Mover offers something similar called Pet Travel. Our Kittens are handled by USDA-approved personnel who ensure a well-kept and climate-controlled on-flight environment for each and every one of our Kittens. In accordance with the airline’s guidelines, your kitten is required to have a vet-issued health certificate, which we obtain for you when you pay the shipping fee. Every traveling crate is made to fit your Kitten comfortably. Your Kitten will not have to slouch or be put in a funny position while it flies. We ensure that our kittens stay as relaxed as possible during their entire trip home. Good posture is key! And a good, soft towel placed on the bottom allows your Kitten to stay cozy and cuddly. With food and water by its side, your Kitten is sure to have a great flight home! Our Team Member boards the Kitten on the airplane on the day of the flight.

IF PICKING YOUR KITTEN UP FROM THE AIRPORT

1 day prior to the flight you will receive an email confirmation with all of the flight details. It will contain the exact location of where to pick up your Kitten from the airport nearest you. Please be on time and have a valid license, along with the confirmation number provided to you in the email.

HERE’S WHAT TO BRING:

• A clean, soft towel.
• Fragrance-free baby wipes.
• Paper towels.
• Fresh, clean water.
• Nutril-Cal (available at any pet store).

The first time you meet your Kitten, give it some water and feed it some Nutri-Cal. Make sure to call JAMES RAGDOLL KITTENS CATTERY the moment you pick up your new Kitten, so we know all is well and your Kitten made it successfully to the right arms! From the airport take your Kitten straight home. Feed it right away. Let it relax. Then let your new baby adjust slowly. Read Tips for more information.